We understand that you may have questions before making a purchase and we want to make sure you have all the information you need to shop with complete confidence. Below you will find answers to some of the most common questions we receive from our customers.
Are your products made with natural ingredients?
Yes. Every product under the Soluthaircare family of brands is formulated with natural and where applicable Ayurvedic ingredients. We are committed to clean formulations that are free from harsh chemicals, artificial preservatives and unnecessary fillers. We believe in transparency and we are always happy to answer any specific questions you may have about the ingredients in any of our products.
Are your products suitable for all hair and skin types?
Yes. Our products are carefully formulated to be safe and effective for all hair and skin types. Whether you have curly, coily, straight, fine, thick, dry, oily or color treated hair our Soluthaircare products are designed to work for you. Similarly our SolutGlow skin care range is suitable for all skin types including sensitive skin.
Are your products cruelty free and vegan?
Absolutely. We are proud to say that all of our products are cruelty free and vegan friendly. We do not test on animals and we do not use any animal derived ingredients in our formulations. We believe that beauty should never come at the expense of our planet or its creatures.
How long will it take to see results?
Results vary from person to person depending on your hair and skin type and your consistency of use. Most of our customers begin to notice a visible difference within two to four weeks of regular use. For best results we recommend using our products consistently as part of your daily hair and skin care routine.
How do I know which products are right for me?
We are always happy to help you find the right products for your specific needs. You can reach out to our customer support team at sales@soluthaircare.com and we will be happy to guide you based on your hair type skin type and beauty goals. You can also explore our collections on our website where each product includes detailed descriptions and usage instructions to help you make the best choice.
Do you offer bundles or gift sets?
Yes we do. We offer a range of carefully curated bundles and gift sets that combine our best selling products at great value. Our bundles are perfect for anyone looking to build a complete hair or skin care routine or for anyone searching for the perfect gift for a loved one. You can browse all of our bundles and gift sets in our collections.
How should I store my products?
For best results we recommend storing all of our products in a cool dry place away from direct sunlight and extreme temperatures. This helps to preserve the integrity of the natural ingredients and extend the shelf life of your products.
What if I have an allergic reaction to one of your products?
While our products are formulated with natural ingredients we always recommend doing a patch test before using any new product especially if you have sensitive skin or known allergies. If you experience any irritation or adverse reaction please discontinue use immediately and contact our customer support team at sales@soluthaircare.com. We take the safety and wellbeing of our customers very seriously and we will always do our best to assist you.
Can I use multiple Soluthaircare products together?
Absolutely. Our products are designed to complement each other and work together as part of a complete hair and skin care routine. For best results we recommend pairing our shampoo and conditioner together and following up with our Crown Revival Oil and Root Sculpt Pomade for a complete hair care experience.
How can I track my order?
Once your order has been shipped you will receive a confirmation email with your tracking number and a link to track your package. If you have not received your tracking information within the expected timeframe please contact our customer support team at sales@soluthaircare.com and we will look into it for you right away.
If you have a question that is not answered here please do not hesitate to reach out to us at sales@soluthaircare.com. We are always happy to help and we will get back to you within 24 to 48 business hours.
